Everything you need to manage business messaging
From shared inboxes to chatbot builders, e-commerce to analytics — BizChat packs enterprise features into one beautiful platform.
Messaging & Inbox
Real-time multi-channel conversations with powerful team collaboration tools.
Multi-Channel Messaging
WhatsApp Business API, Instagram DM, and Facebook Messenger through Meta's Graph API.
Shared Team Inbox
Real-time conversation management with agent assignment, status tracking, and internal notes.
Quick Replies & Canned Responses
Pre-built response templates for faster agent workflows.
Tags & Labels
Organize conversations and contacts with color-coded tags.
Real-Time Updates
Socket.IO-powered live message delivery and presence indicators.
Contacts & CRM
Unified contact database with powerful segmentation and lifecycle tracking.
Contact Management
Unified database with lifecycle stages, custom fields, tags, and segmentation.
Contact Notes
Add internal notes to contact profiles for team context.
Smart Segmentation
Filter and group contacts by tags, lifecycle stage, channel, and custom fields.
Campaigns & Automation
Powerful tools to automate messaging and scale your outreach.
Campaigns & Broadcasts
Template-based messaging with audience segments, scheduling, and delivery statistics.
Chatbot Builder
Visual flow editor with drag-and-drop nodes, keyword triggers, and auto-replies.
Workflow Automation
Event-driven triggers (message received, contact created, tag added) with multi-step execution.
E-Commerce
Full product management and order tracking built right into your inbox.
Product Catalog
Full product management with categories, SKU, stock tracking, and pricing.
WhatsApp Catalogs
Group products into WhatsApp-compatible catalogs for in-chat shopping.
Order Management
Create and track orders with payment status, fulfillment status, and revenue tracking.
Analytics & Reporting
Data-driven insights to understand and improve your messaging performance.
Dashboard Stats
Real-time overview of active conversations, contacts, campaigns, and messages.
Daily Metrics
Time-series data for messages sent/delivered/read, conversations, contacts, and revenue.
Channel Breakdown
Per-channel (WhatsApp, Instagram, Messenger) conversation distribution and performance.
Integrations & Platform
Connect with your favorite tools and extend BizChat with APIs.
Third-Party Connectors
Shopify, WooCommerce, Stripe, Razorpay, Google Sheets, HubSpot, Zapier, and custom webhooks.
API Keys
Programmatic access tokens with SHA-256 hashing, expiration, and permission scoping.
Role-Based Access Control
Owner, Admin, Agent, and Viewer roles with hierarchical permissions.
Multi-Tenant Organizations
Isolated workspaces with team management and invite system.
Built with modern technology
Enterprise-grade stack designed for performance, reliability, and developer experience.
Next.js 15
Frontend
React 19
Frontend
NestJS 11
Backend
PostgreSQL 16
Database
Prisma 7
ORM
Redis + BullMQ
Queues
Socket.IO
Real-Time
MinIO (S3)
Storage
TypeScript 5
Language
Tailwind CSS 4
Styling
shadcn/ui v4
Components
Docker
Deploy
Ready to see it in action?
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